![]() ![]() No one really seemed to care aside from throwing a credit my way, which is insulting to me as I'm paying $270/night PLUS resort fees. Talking to the staff was very disappointing. The next day I had housekeeping come to take care of the dirt, and my dog's toy was thrown away. I was very surprised because I was expecting a CLEAN room due to the wait. When I get in my room to let my dog stretch after being in a crate for an extra 4 hours, I was amazed at the amount of dirt, dust, pet hair & dog food everywhere. Reason I was given was that it took a little longer to clean the Petstay rooms. Check in was a nightmare I requested 1P, and was given the run-around until 5P I was even willing to pay the early check in fee during two interactions with the front desk staff, but still got excuses. ![]()
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